Frequently asked questions
How long does production take?
+
Standard production time is up to 24 hours after photo confirmation. The order is then dispatched.
What is the magnet quality?
+
We use premium materials in 50×50 mm format. The print is vivid and durable, and the magnet is strong enough for fridges or any metal surface.
What format should I upload?
+
We accept JPG and PNG. We recommend files of at least 1000×1000 pixels for the best quality.
Can I use a different photo for each magnet?
+
Yes! Upload as many photos as the magnets you ordered. If you upload fewer, we'll get in touch to clarify.
How is the order delivered?
+
We ship to courier offices or addresses across Bulgaria. The shipping price is set when the order is confirmed.
Can I return or exchange an order?
+
Since products are personalized, returns are accepted only for defects or our errors. We'll find a quick solution.